AAC Managing Partner Steve Wenke, BELCO GM Damon Wade, BELCO Project Manager Steve Burrowes, AAC Managing Partner Rick Cutter

Bermuda Electric Light Company (BELCO) received the 2010 Expanding Excellence Award for Best CIS Implementation, Level II, Thursday at CS Week 34 in Nashville, TN. The award recognizes the success of BELCO’s CIS implementation project based on qualifiers that include: budget and schedule adherence, operational efficiencies gained, project innovation, and improvement to service levels.

The Expanding Excellence Awards, sponsored by Electric Light & Power, are given out each year at CS Week, a premier utility industry conference focused on the customer service and information technology needs of utilities throughout North America and the Caribbean. The awards’ “Best CIS Implementation” category honors two utilities every year from two categories based solely on gross revenue.

General Manager Damon Wade accepted the award on behalf of BELCO. On Friday morning, BELCO project manager Stephen Burrowes, with support by AAC Managing Partner Rick Cutter, presented an overview of the project, highlighting key factors in its success, among which, he credited the positive collaboration between the utility, consultant and vendor teams.

Throughout the project, BELCO utilized AAC’s proprietary NavigateOne project system and services, including AAC’s Project Quality Management (PQM), to monitor project performance, mitigate risk, minimize project issues and scope change, and deliver the functionality expected.

“The strength of the NavigateOne selection process that AAC brought to BELCO’s project was critical to our overall success, as we only had three minor change orders for missed requirements. This is unheard of,” commented Burrowes.

AAC Managing Partner Rick Cutter noted that “The dedication of BELCO and Cayenta to follow the methodology proved to be the prudent approach. Shortcuts were not taken. We believe BELCO’s impressive operational results after Go-Live demonstrate the success these technology projects can have. We are proud to have been a partner in BELCO’s award-winning implementation.” 

Find more information about CS Week 34 here.  

AAC Utility Partners serves utilities considering or engaged in complex IT projects by providing independent assessment, selection, Project Quality Management and a number of other client-side implementation services. AAC is also the developer of NavigateOneTM, a proprietary project system comprised of methods, tools, templates and software, completely scalable and customizable to support the specific needs of any utility IT project. Leading utilities have delivered some of the most successful technology projects in the industry by employing NavigateOne early in their process. To learn more about NavigateOne and how we can empower your people for an exceptional project here.

Contact:
Jason Ferster
Media Liaison
AAC Utility Partners
jferster@teamaac.com